Education / Professional Qualification
- Doctorate of Business Administration
Universiti Sains Malaysia - Master of Business Administration
Universiti Sains Malaysia - Bachelor of Electrical and Electronic Engineering (Hons) (Telecommunications)
University of Strathclyde, Scotland - Diploma in Electrical Communication
Universiti Teknologi Malaysia - Professional Technologist in Information and Communication Technology, Malaysia Board of Technologists
- Certificate IV in Training and Assessment (TAE 40110, AQF Level IV), Malaysia Institute of Management
- Postgraduate Certificate in Online and Distance Learning
Teaching Areas at OUM
- Small Business Management
- Applied Statistics
- Marketing Management
- Consumer Behavior
- Entrepreneurship
- Research Methodology
Interest, Expertise & Current Research
- Service Marketing
- Human Resource Management
- Entrepreneurship
Publication & Other Links
SELECTED PUBLICATIONS
| No | Title | Year | Type of Publication | Publisher |
| 1 | Role of HRM Practices in Organization Performance: A Survey Approach | 2024 | Journal article | International Journal of Sociotechnology and Knowledge Development |
| 2 | Exploring Nexus among Interpersonal Justice, Informational Justice and Employee Commitment: How Immoral Work Behaviour Moderates? | 2023 | Journal article | International Journal of Criminal Justice Sciences |
| 3 | The Influence of HRM Strategies on MNC Innovation: Unraveling Employee Engagement, Knowledge Sharing, and Work-Life Support | 2023 | Journal article | Croatian International Relations Review |
| 4 | Factors Effecting Customer Loyalty in The Hotel Sector: Moderating the Role of Collective Vs. Individualistic Culture | 2023 | Journal article | Cultura: International Journal of Philosophy of Culture and Axiology |
| 5 | Green Practice Implementation Among SME’s Logistic in Malaysia: A Conceptual Research Model of Determinants, Outcome, and Opportunities for Future Research | 2023 | Book chapter | Entrepreneurship and Green Finance Practices: Avenues for Sustainable Business Start-ups in Asia |
| 6 | International medical Tourists’ expectations and behavioral intention towards health resorts in Malaysia | 2023 | Journal article | Heliyon |
| 7 | A systematic review of literature on Human capital investment and its significance for human resource development | 2023 | Journal article | International Journal of System Assurance Engineering and Management |
| 8 | Important factors in measuring learners’ satisfaction and continuance intention in open and distance learning (ODL) institutions | 2023 | Journal article | Higher Education, Skills and Work-Based Learning |
- WOS author IDÂ : https://www.webofscience.com/wos/author/record/IAQ-8401-2023
- Scopus Author ID: 56181468600
- Orcid author ID : https://orcid.org/0000-0003-1733-6101
- Google Scholar author ID : https://rb.gy/7wpw47
- Research Gate : https://www.researchgate.net/profile/Shishi-Piaralal
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